International Shipping Policy | ACC Infrastructure Pvt. Ltd. | Thank you for choosing [ACC INFASTRUCTURE PVT. LTD. India] as your preferred international shipping partner. We are committed to providing reliable and efficient shipping services across borders. This International Shipping Policy outlines the terms and conditions governing our international shipping services. By using our international shipping services, you agree to comply with the following policies: Eligibility: Our international shipping services are available to customers residing outside the country of origin. Please note that certain countries or regions may have restrictions on the importation of specific goods. It is the responsibility of the customer to be aware of and adhere to the import regulations of their destination country. Prohibited Items: ACC INFASTRUCTURE PVT. LTD. India strictly prohibits the shipping of certain items across international borders. These items may include but are not limited to hazardous materials, illegal substances, weapons, live animals, perishable goods, and any other items that violate international shipping laws and regulations. A comprehensive list of prohibited items can be obtained from our website or by contacting our customer support. Shipping Rates and Delivery Times: International shipping rates and delivery times may vary depending on the destination country, the weight of the package, and the chosen shipping method. General Delivery time is between 30 – 45 days. Please note that unexpected customs delays may occur, which are beyond our control and may affect delivery times. Customs and Duties: International shipments may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the shipping charges paid to [ACC INFASTRUCTURE PVT. LTD. India]. Customs policies and import regulations vary from country to country; customers should check with their local customs office for more information. Shipment Tracking: [ACC INFASTRUCTURE PVT. LTD. India] provides tracking services for most international shipments. Once the order is processed and shipped, customers will receive a tracking number via email. This tracking number can be used to monitor the shipment’s progress until it reaches its destination. Lost or Damaged Shipments: While we take all necessary precautions to ensure the safe delivery of your package, unforeseen circumstances may lead to lost or damaged shipments. In the event of such an occurrence, please contact our customer support team immediately. We will initiate an investigation and work towards resolving the issue promptly. Returns and Refunds: International shipping may limit the eligibility for returns and refunds due to the complexities of cross-border logistics. Customers are encouraged to review our Returns and Refunds Policy on our website for more details on international returns. Customer Support: Our dedicated customer support team is available to assist you with any inquiries or concerns about international shipping. For support, please contact [+91-8890940063]. Modifications to Policy: [ACC INFASTRUCTURE PVT. LTD. India] reserves the right to modify or update this International Shipping Policy at any time. Customers will be notified of any changes through our website or via email. By using [ACC INFASTRUCTURE PVT. LTD. India]’s international shipping services, you acknowledge and agree to adhere to the terms and conditions stated in this policy. We appreciate your trust in our services and remain committed to delivering your international shipments securely and efficiently. If you have any questions or require further clarification, please do not hesitate to reach out to our customer support team. Thank you for choosing ACC INFASTRUCTURE PVT. LTD. INDIA ACC INFASTRUCTURE PVT. LTD. C/o Anita Devi Bera Ki Dhani Rabiryad Parbatsar Nagaur Rajasthan 341512 www.accinfra.in +91-8890940063